Privacy policy

Last updated: 10/08/2026

1. Data controller

The data controller for personal data is the provider (details above). For any data-protection matter: info@mapraise.com.

2. What data we collect

a) From the site forms:

Contact form: name, email, your message and, optionally, a phone number.

Free audit form: name, business & specialty, Google/Maps link or name, email and a mobile number, which is mandatory. We’ll only call to walk you through the findings — nothing more. We do not use the number for promotional calls or messages, unless you expressly ask us to.

b) During service delivery: contact details of your own customers (name, email/phone) that you provide for sending review requests. For these, you are the data controller and we act as processor on your behalf.

3. Purposes & legal basis

• Responding to requests & sending an offer — consent / pre-contractual measures.
• Providing the service — performance of a contract.
• Improvement & security — legitimate interest.
• Compliance with legal obligations (e.g. invoicing) — legal obligation.
• Walking you through the findings of the free audit by phone, to the mobile number you provided in that form, and for that purpose only — pre-contractual measures taken at your own request (Art. 6(1)(b) GDPR).

SMS review requests

When we send an SMS review invitation on behalf of a customer of ours, we do so as a processor, on a basis secured by our customer under Article 11 of Greek Law 3471/2006 (electronic communication with their own customers) or on your consent. Every message contains an easy and free way to ask not to receive any more; your objection is applied automatically.

4. Processors / third parties

We use reputable providers solely to operate the service: GoHighLevel/LeadConnector (CRM & forms), Yuboto (SMS), Google (Business Profile), Cloudflare (hosting/CDN) and Stripe (payments). We do not sell or rent data to third parties.

Anthropic (USA) — AI text processing (e.g. drafting replies to reviews), under EU Standard Contractual Clauses.

5. International transfers

Where data is transferred outside the EEA (e.g. US providers), it is done with appropriate safeguards (EU Standard Contractual Clauses).

6. Retention

We keep data as long as needed for the above purposes: leads for up to 24 months from last contact, active-customer data for the duration of the engagement, and tax records for as long as the law requires.

The customer data of our own customers is processed for as long as the engagement with that customer lasts and on their instructions; on termination it is returned to them and deleted from our systems, with the exception of the objection register, so that your choice continues to be respected.

7. Your rights

You have the right to access, rectification, erasure, restriction, portability and objection, and to withdraw your consent at any time. Send a request to info@mapraise.com.

8. Complaints

You may lodge a complaint with the Hellenic Data Protection Authority (dpa.gr).

9. Cookies

The site is static and does not use tracking or advertising cookies without your consent. Embedded tools (e.g. booking calendar, chat) may set functional cookies only when you use them.

10. Cookies & Embedded Services (Widgets)

Our website fully respects your privacy and does not use its own tracking cookies (analytics, pixels, etc.). To provide our services seamlessly, we use embedded forms and calendars (widgets) provided by our partner, LeadConnector. Applying the “Privacy by Design” principle, these elements do not load automatically. They may set functional cookies on your device only if you actively choose to load them (by clicking the relevant button). Your choice is stored locally on your device solely to remember your preference.

Version 1.2 — August 10, 2026